Privacy Policy

Last updated: April 27, 2026

1. Introduction

FinansGen ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Service. Please read it carefully.

2. Information We Collect

2.1 Information You Provide

  • Account data: First name, email address, and password when you register.
  • Payment data: Billing information processed securely by Stripe. We do not store your full card details.
  • Communication data: Messages and feedback you send through our contact channels.
  • User-generated content: Watchlists and preferences you create within the Service.

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, search queries, and interaction patterns.
  • Device data: IP address, browser type, operating system, and device identifiers.
  • Cookies and similar technologies: Session tokens, preference cookies, and analytics identifiers. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Authenticate your identity and manage your account.
  • Process subscription payments and manage billing.
  • Personalise your experience (e.g., saved watchlists, language preferences).
  • Send transactional emails (account confirmations, password resets).
  • Send service-related notifications and, where permitted, product updates.
  • Detect, investigate, and prevent fraudulent or unauthorized activity.
  • Analyse usage trends to improve product features.
  • Comply with legal obligations.

We do not sell your personal data to third parties for marketing purposes.

4. Data Processors and Third Parties

We share data with trusted service providers only as necessary to operate the Service:

  • Supabase – Authentication, database, and user data storage. Supabase processes personal data on our behalf under a Data Processing Agreement.
  • Stripe – Payment processing. Your payment data is handled directly by Stripe under their own Privacy Policy and PCI-DSS compliance.
  • Market data providers – We receive financial data from third-party providers. Only aggregated/anonymized usage data is shared for this purpose.

We may also disclose your information if required by law, regulation, legal process, or governmental request.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g., financial records for tax purposes, typically 7 years).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your account and personal data ("right to be forgotten").
  • Port your data in a machine-readable format.
  • Object to or restrict certain processing activities.
  • Withdraw consent for optional processing at any time.

To exercise any of these rights, please contact us through our Contact page. We will respond within 30 days.

7. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (TLS), hashed password storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it promptly.

9. International Transfers

Your data may be processed in countries other than your own. We take appropriate safeguards — including Standard Contractual Clauses where applicable — to ensure your data receives an adequate level of protection wherever it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or sending an email. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page.